TechCrunch reports that Mercedes-Benz is incorporating OpenAI's conversational AI agent into their MBUX infotainment system, introducing an additional luxury feature for Mercedes owners in the US. The specific purpose or functionality of this integration remains uncertain.
Owners of models utilizing MBUX in the United States will have the opportunity to participate in a beta program that activates ChatGPT functionality. By simply instructing their car with the phrase "Hey Mercedes, I want to join the beta program," they can opt into this feature.
However, the exact purpose and use cases for integrating ChatGPT within a car, which inherently operates within well-defined constraints focused on driving, navigation, media control, and basic functions, remain somewhat uncertain. Nonetheless, a voice interface can provide a safe and convenient option for drivers to interact with their vehicle while keeping their attention on the road.
Conversely, ChatGPT demonstrates its proficiency in simulating human-like conversations on various subjects, generating new information to sustain a seamless back-and-forth interaction. It possesses the ability to summarize and amalgamate existing content, generate code or borrow existing code, and assist with tasks such as crafting wedding vows. However, considering the context of being behind the wheel or even sitting in the passenger's seat, it raises the question of whether any of these activities are desirable or suitable while driving.
Certainly, a relatively complex inquiry such as "Can you recommend a quality independent sandwich shop located within half a mile of a gas station along my route?" might pose a challenge for a conventional voice interface. In situations where there is no passenger available to assist with searching, having such capability could be beneficial. However, one might question whether requesting a new dinner recipe while on the road is truly the most compelling use case they could come up with.
As usual, the advantages of this technology seem somewhat theoretical, and it's unlikely that drivers specifically requested this particular capability. It is possible that Mercedes has simply grown weary of managing its own voice interface service and prefers to outsource it to a third party.
Notably, the interface prominently displays the phrase "Powered by ChatGPT in Microsoft AI" within MBUX and the Mercedes Me app, creating a somewhat nested and interconnected system. The exact roles and responsibilities of each entity in this arrangement are not entirely clear.
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